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Microsoft Dynamics Retail Management System (RMS)


Microsoft Dynamics Retail Management System (RMS) is offered as two separate modules—Microsoft Dynamics Retail Management System Store Operations and Microsoft Dynamics Retail Management System Headquarters.

Microsoft Dynamics RMS Store Operations

Microsoft Dynamics RMS Store Operations delivers a complete retail solution that can run as a stand-alone application in individual stores, as well as connected to the head office using Microsoft Dynamics RMS Headquarters. Microsoft Dynamics RMS Headquarters equips multi-store businesses or chains to roll up and manage data for all stores from the head office.

Along with automating the full range of point of sale (POS) processes, Microsoft Dynamics RMS Store Operations enables managers to maintain tight control over inventory, pricing, suppliers, promotions, customer information, and reporting.

  • Streamline business operations, including inventory, supplier management, and POS processes.

  • Save time and money by integrating credit and debit card transactions at the POS.

  • Make informed decisions with accurate data and powerful reporting tools.

  • Expand easily to multi-store operations.

  • Reduce POS system and operating costs.

Features at a glance:

  • Setup and configuration

  • Inventory and purchasing management

  • Transaction processing

  • Payment card processing

  • Pricing, sales, and promotions

  • Customer management

  • Marketing

  • Employee management

  • Reporting

  • Integration

Microsoft Dynamics RMS Headquarters

Microsoft Dynamics RMS Headquarters enables multi-store businesses or chains to roll up and manage data for all stores from the head office. Managers can upload and aggregate inventory, sales, and purchase order data from across the entire business to enable company-wide reporting, communication, and performance analysis.

  • "Poll" detailed sales and inventory data from multiple Microsoft Dynamics RMS Store Operations installations.

  • Manage prices, purchasing, and inventory—chain-wide, by region, or by store.

  • Set and monitor policies and procedures for all stores.

  • View, analyze, and share information across your entire business.

Features at a glance:

  • Inventory control and tracking

  • Purchase orders

  • Pricing, sales, and promotions

  • Sales tracking

  • Customer management and marketing

  • Employee management

  • Reporting

  • Security features

  • Setting up new stores

  • Integration